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Services

Overview of the different services we provide

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Education and learning programs
  • Strategic transformation of existing classroom based training programs towards self-paced virtual or blended learning for a global audience.
  • Scoping, design and implementation of new and/or existing learning and certification programs against role specific learning objectives.
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Learning Management Systems
  • Strategic requirement-based selection and the following technical and organizational implementation of LMS solutions that support learning activities and objectives, as well as migration of historical learning data and content.
  • Adjust technical and organizational implementations of existingLMS solutions for need-based extensions or integration toother business critical systems such as CRM, ERP andCDN systems.
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IT Service Management
  • Technical and organizational implementation of IT Service Management following the best practices guidelines laid out by ITIL and other IT Service Management frameworks.
  • Enhance technical and organizational implementations of existing IT Service Management solutions to improve IT efficiency, cost savings and IT as well as Business processes.
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Customer Relationship Management
  • Technical and organizational implementation of Salesforce.com solutions based on business requirements for Sales, Support and Service organizations.
  • Adjust technical and organizational implementations of existing Salesforce.com solutions for integration to other business critical systems such as ERP and LMS systems.
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Project Management / Virtual Leadership
  • Interim Project and Team Management in IT and Training organizations at all size, across borders, time zones and culture.
  • Project Management and organizational anchoring when implementing new or enhancing existing IT technology across the organizations and at all levels.
  • Training and coaching sessions for Project and TeamManagers on “Virtual and Global Leadership Practices” and “Organizational Anchoring of IT Projects”
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